Customer Service Training Penrith
Our customer service training Penrith workshops are designed to provide your staff with the skills and knowledge to upgrade your customer service standards and to create a "customer service excellence" culture with in your organisation.
We conduct customer service training workshops in the Penrith area on a regular basis.
Below you can see how we structure and customise our customer service training programs to suit your companies needs.
First we can do a customer service training analysis on your business then we meet with the key stakeholders to establish key service issues.
Once that is completed we then customise the course content to address company specific requirements.
Our flexible facilitation and training methods allow anything from a 2 hour in store training session to ½ day and 1 day workshops.
Other services include mystery shopping, on job individual training, additional learning materials, workbooks, service evaluation forms, and ongoing monthly in house motivation sessions and customer service problem solving.
We can also provide ongoing review, strategy and action steps for constant customer service improvement as well as individual training for new staff members so everybody in your business is up to date with your new customer service culture.
Our customer service training programs are targeted for:
To find out more about customer service training Penrith call Jenny Banks to provide your staff with the skills and techniques they'll need to consistently deliver service excellence in your business.
Contact Jenny Today for Your Free 30min Consultation
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