Progressive Business Solutions Pty Ltd offers customised training and workshops in the field of:Customer Service, Communication, Management Skills, Leadership, Team Building,
Merchandising, Telephone Communication Skills, Personal Presentation Skills
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Over the past 10 years i've had a close relationship with Australiain Retail Association and i'm one of the training provider’s in New South Wales for the nationally recognised AussieHost Customer Service Programme.
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This customer service course was developed to help managers and supervisors achieve greater productivity within their team. Participants will learn how to maintain and project a positive attitude throughout the organization.Through hands on activities and practice exercises, participants will learn how to better focus on the fundamental components of delegating effectively, setting goals, giving performance feedback and providing growth opportunities.
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Customer service is one of the basic components in developing and retaining customer loyalty. Outstanding customer service is recognised as a corner stone of growth. In these economic times never have higher demands been placed on businesses to provide outstanding customer service in order to gain and retain customer loyalty.
In order to place emphasis on exceptional customer service we have developed the Customer for Life Progressive Training Program.
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Customer Service Training Penrith. Our customer service training Penrith workshops are designed to provide your staff with the skills and knowledge to upgrade your customer service standards and to create a "customer service excellence" culture with in your organisation.
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About AussieHost Customer Service Training. AussieHost is Australia’s largest specialist Customer Service Training Provider with a deep understanding of customer service; we are committed to providing staff in all retail and service sectors with superior customer service skills and knowledge to maximize customer opportunities.Today AussieHost is arguably Australia’s Service Standard and the most recognised Customer Service Qualification available.
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AussieHost Customer Service Skills is a comprehensive program designed to upgrade the standards of service and hospitality provided to a customer in any service environment throughout Australia.The AussieHost Customer Service skills program represents a collective effort by businesses, communities and individuals to maximise the opportunities and benefitsof good service to all Australians.
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